Terms of Service

Last updated: August 24, 2025

1. Acceptance of Terms

By accessing and using Bikeep products and services ("Services"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Bikeep provides smart micromobility parking and charging solutions, including but not limited to:

  • Bike parking stations and racks
  • E-bike and e-scooter charging stations
  • Access control systems and software
  • Digital management platforms
  • Maintenance and support services

3. Product Specifications and Pricing

All product specifications, features, and pricing are subject to change without notice. While we strive to provide accurate information, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without notice.

4. Orders and Payment

By placing an order, you warrant that:

  • You are legally capable of entering into binding contracts
  • All information provided is true and accurate
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

5. Delivery and Installation

Delivery times are estimates and not guaranteed. Bikeep is not liable for any delays in delivery or installation. Risk of loss and title for products pass to you upon delivery to the carrier.

Professional installation services, when purchased, will be scheduled separately and are subject to additional terms and conditions.

6. Warranty and Returns

Bikeep products come with manufacturer warranties as specified in the product documentation. Warranty terms vary by product and region. Please refer to your product documentation for specific warranty information.

Returns and refunds are subject to our Return Policy. Products must be returned in original condition within the specified return period.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Bikeep or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, or transmit any of the material on our website without prior written consent.

8. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to terminate accounts, remove or edit content, or cancel orders at our sole discretion.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Bikeep shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

In no event shall our aggregate liability exceed the amount paid by you for the product or service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bikeep and its affiliates, officers, directors, employees, agents, and suppliers from any claim, demand, damages, or other losses, including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of the Services or violation of these Terms.

11. Privacy

Your use of our Services is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Estonia.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes by posting the new Terms of Service on this page. Your continued use of the Service following any changes constitutes acceptance of those changes.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Bikeep OÜ

Email: info@bikeep.com

Address: Peterburi tee 49, Tallinn, Estonia

Website: www.bikeep.com